:root{color-scheme:light;--paper:#f6f5ef;--white:#fffefa;--ink:#25382f;--muted:#707a70;--line:#dedfd4;--green:#245846;--green-dark:#193f33;--green-soft:#e5ece2;--amber:#edc582;--amber-soft:#faf0d9;--red:#a34736;--radius:12px;--sans:"DM Sans",-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;--serif:"Instrument Serif",Georgia,serif}
*{box-sizing:border-box}html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}body{margin:0;font:14px/1.6 var(--sans);color:var(--ink);background:var(--paper);-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.65}button,input,select,textarea,a{outline-offset:4px}:focus-visible{outline:2px solid var(--green)}button{color:inherit}svg{display:block;flex-shrink:0}h1,h2,h3,p{margin:0}h1,h2,h3{line-height:1.12}h1,h2{font-family:var(--serif);font-weight:400;letter-spacing:-.035em}h1{font-size:clamp(44px,5.5vw,76px)}h2{font-size:clamp(34px,4vw,48px)}h3{font-size:17px;font-weight:600;letter-spacing:-.02em}p{color:var(--muted)}em{font-weight:400}::selection{background:var(--amber);color:var(--ink)}.skip-link{position:fixed;top:10px;left:10px;z-index:100;padding:12px 18px;background:var(--green);color:white;transform:translateY(-160%)}.skip-link:focus{transform:none}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.shell{max-width:1200px;margin:auto;padding:0 48px}.site-header{border-bottom:1px solid var(--line)}.header-inner{min-height:91px;display:flex;align-items:center;justify-content:space-between;gap:24px}.brand{display:inline-flex;align-items:center;gap:11px;font-size:18px;letter-spacing:-.05em;font-weight:650;white-space:nowrap}.brand-icon{width:31px;height:34px;display:grid;grid-template-columns:1fr 1fr;gap:3px;transform:rotate(-4deg)}.brand-icon span{background:var(--green);border-radius:2px}.brand-icon span:nth-child(2){background:var(--amber)}.brand-icon span:nth-child(3){background:#90a28b}.header-nav{display:flex;gap:26px;align-items:center;font-size:12px}.header-nav>a:not(.btn){padding:12px 0}.header-nav>a:hover{color:var(--green)}.btn{min-height:45px;display:inline-flex;align-items:center;justify-content:center;gap:10px;border:1px solid transparent;border-radius:6px;padding:11px 18px;font-size:12px;font-weight:600;line-height:1.5;transition:background .15s,transform .15s,border-color .15s}.btn:hover{transform:translateY(-1px)}.btn-primary{background:var(--green);color:var(--white)}.btn-primary:hover{background:var(--green-dark);color:white}.btn-outline{background:transparent;border-color:#c7cbbf}.btn-outline:hover{background:#eceee5;border-color:#a9b4a4}.btn-quiet{background:transparent;color:var(--muted);padding-inline:8px}.btn-quiet:hover{color:var(--ink);background:#eceee5}.btn-danger{background:#f7e8e1;color:var(--red);border-color:#e6c5b8}.btn-small{min-height:36px;padding:8px 13px;font-size:11px}.button-row{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.text-link{display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:600;min-height:32px}.text-link:hover{text-decoration:underline;text-underline-offset:5px}.eyebrow{font-size:10px;letter-spacing:.14em;text-transform:uppercase;font-weight:600;color:var(--green);display:flex;align-items:center;gap:9px}.eyebrow .dot,.live-dot{width:6px;height:6px;border-radius:50%;background:#59886a;display:inline-block}.muted{color:var(--muted)}.small{font-size:12px}.fine-print{font-size:11px;line-height:1.7;color:var(--muted)}.mono{font-variant-numeric:tabular-nums;letter-spacing:.02em}.hero{padding-top:78px;padding-bottom:72px;display:grid;grid-template-columns:1.05fr 1fr;gap:76px;align-items:center}.hero h1{margin-top:24px;max-width:600px}.hero h1 em{color:var(--green)}.hero-copy>p:not(.eyebrow){margin-top:24px;max-width:360px;font-size:15px;line-height:1.8}.hero-copy>.button-row{margin-top:30px}.hero-note{display:flex;align-items:center;gap:8px;font-size:10px;margin-top:20px!important}.hero-visual{position:relative;background:#e7eade;border-radius:14px;padding:28px 25px 24px;min-height:420px;background-image:radial-gradient(#9eaf9838 .7px,transparent .7px);background-size:12px 12px}.preview-label{display:flex;align-items:center;justify-content:space-between;margin-bottom:19px;font-size:9px;letter-spacing:.12em;text-transform:uppercase;color:#63725f}.preview-label span{display:flex;align-items:center;gap:6px}.tracking-preview{background:var(--white);border:1px solid #d1d9c9;border-radius:9px;box-shadow:0 13px 32px #1c382b0a;padding:23px 24px;transform:rotate(-2deg)}.preview-top{display:flex;align-items:center;gap:9px;padding-bottom:19px;border-bottom:1px solid var(--line);font-size:10px;font-weight:600}.mini-mark{display:grid;place-items:center;width:27px;height:27px;border-radius:7px;background:var(--green);color:white}.preview-order{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:22px 0 14px;font-size:9px;color:var(--muted)}.tracking-preview h3{font-family:var(--serif);font-size:29px;font-weight:400}.tracking-preview>p{font-size:10px;margin-top:6px}.preview-status{display:flex;align-items:center;gap:8px;margin-top:21px;padding:12px;background:var(--amber-soft);border-radius:5px;font-size:10px;font-weight:600}.preview-status svg{color:#9a6c28}.preview-track{display:flex;align-items:center;gap:0;margin:22px 0 6px}.preview-track i{position:relative;display:flex;justify-content:center;align-items:center;width:20px;height:20px;background:var(--green);color:white;border-radius:50%;font-size:10px;font-style:normal}.preview-track i:last-child{border:1px solid #c4ccbd;background:white}.preview-track span{height:2px;background:var(--green);flex:1}.preview-track span:last-of-type{background:#d8ddcf}.preview-track-labels{display:flex;justify-content:space-between;font-size:8px;color:var(--muted)}.preview-message{position:relative;display:flex;align-items:flex-start;gap:11px;margin:19px -42px -3px 35px;padding:16px;background:var(--green);color:white;border:1px solid #49725a;border-radius:8px;box-shadow:0 8px 15px #25453410;transform:rotate(3deg)}.preview-message strong{display:block;font-size:10px;font-weight:500}.preview-message p{font-size:9px;color:#d7e3d4;margin-top:3px}.preview-message-icon{color:var(--amber)}.preview-caption{text-align:center;margin-top:26px;font-size:9px;color:#697763}.promise-strip{padding:22px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:20px}.promise-strip span{display:flex;align-items:center;gap:9px;font-size:11px;color:#5e6e5c}.promise-strip svg{color:#6f8b70}.section{padding:76px 0}.section-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:40px;margin-bottom:36px}.section-heading h2{margin-top:14px;max-width:440px}.section-heading>p{max-width:270px;font-size:12px;line-height:1.8}.feature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.feature{border:1px solid var(--line);border-radius:9px;padding:27px;background:#f9f8f2}.feature-icon{display:grid;place-items:center;width:41px;height:41px;background:var(--green-soft);border-radius:9px;color:var(--green);margin-bottom:30px}.feature-number{font-size:9px;letter-spacing:.08em;color:var(--muted);margin-bottom:10px}.feature h3{font-size:16px}.feature>p{font-size:12px;line-height:1.8;margin-top:12px}.closing{margin-bottom:70px;border-radius:12px;background:var(--green);color:var(--white);padding:43px 48px;display:flex;align-items:center;justify-content:space-between;gap:40px}.closing h2{font-size:39px}.closing p{color:#c7d4c4;font-size:12px;margin-top:12px}.closing .btn{background:var(--amber);color:var(--ink);white-space:nowrap}.site-footer{border-top:1px solid var(--line);margin-top:auto}.footer-inner{display:flex;align-items:center;justify-content:space-between;gap:25px;min-height:78px;font-size:10px;color:var(--muted)}.footer-inner a:hover{color:var(--green)}.footer-inner nav{display:flex;gap:24px}.auth-layout{max-width:1000px;margin:62px auto 76px;display:grid;grid-template-columns:1fr 1fr;gap:80px;padding:0 48px;align-items:center;min-height:480px}.auth-intro h1{font-size:57px;margin-top:20px}.auth-intro>p:not(.eyebrow){font-size:13px;line-height:1.9;max-width:300px;margin-top:20px}.auth-bullets{display:grid;gap:16px;margin-top:33px;padding:0;list-style:none}.auth-bullets li{display:flex;align-items:center;gap:10px;font-size:12px}.auth-bullets svg{color:var(--green)}.form-card{background:var(--white);border:1px solid var(--line);border-radius:12px;padding:31px}.form-card h2{font-family:var(--sans);font-size:21px;font-weight:550;letter-spacing:-.03em}.form-card>p{font-size:11px;margin-top:8px}.form-card form{margin-top:24px}.field{display:flex;flex-direction:column;gap:6px;margin-bottom:18px;min-width:0}.field>label,.field>span.field-label{font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:space-between;gap:8px}.field label .optional{font-size:10px;color:var(--muted);font-weight:400}.field input,.field select,.field textarea{width:100%;border:1px solid #cfd3c7;border-radius:5px;background:#fffefa;color:var(--ink);padding:11px 12px;min-height:44px;font-size:12px}.field input::placeholder,.field textarea::placeholder{color:#949b8e}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--green)}.field textarea{resize:vertical;min-height:94px;line-height:1.65}.field-help{font-size:10px;line-height:1.6;color:var(--muted)}.field-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}.form-card .btn-primary.full{width:100%;margin-top:2px}.form-foot{text-align:center;border-top:1px solid var(--line);padding-top:19px;margin-top:24px;font-size:11px;color:var(--muted)}.form-foot a{color:var(--green);text-decoration:underline;text-underline-offset:3px}.notice{border:1px solid #d0dbca;background:#edf2e8;padding:13px 16px;border-radius:6px;font-size:11px;color:#405b3d;line-height:1.7;margin-bottom:20px;display:flex;align-items:flex-start;gap:10px}.notice svg{margin-top:2px}.notice.warning{background:var(--amber-soft);border-color:#ead6ae;color:#7a5c28}.notice.error{background:#f8eae3;border-color:#ebc8bb;color:#8f4434}.notice p{color:inherit}.form-error{font-size:11px;color:var(--red);line-height:1.7;margin:12px 0}.app-layout{max-width:1250px;min-height:calc(100vh - 170px);margin:auto;display:grid;grid-template-columns:210px 1fr;padding:0 48px;gap:39px}.sidebar{border-right:1px solid var(--line);padding:31px 27px 40px 0}.shop-identity{display:flex;align-items:center;gap:10px;padding-bottom:25px;margin-bottom:24px;border-bottom:1px solid var(--line)}.shop-avatar{display:grid;place-items:center;flex-shrink:0;width:33px;height:33px;background:#e1e7d9;border:1px solid #cdd7c3;border-radius:8px;font-size:11px;font-weight:600}.shop-identity strong{font-size:11px;font-weight:600;display:block;overflow-wrap:anywhere}.shop-identity span{display:block;font-size:9px;color:var(--muted)}.sidebar-label{font-size:8px;text-transform:uppercase;letter-spacing:.12em;color:#8a9383;margin-bottom:11px}.side-nav{display:grid;gap:5px}.side-nav a,.side-nav button{display:flex;align-items:center;gap:9px;min-height:39px;padding:9px 12px;font-size:11px;text-align:left;border:0;background:transparent;border-radius:5px;color:var(--muted)}.side-nav a.active{background:#e5eade;color:var(--green);font-weight:600}.side-nav a:hover,.side-nav button:hover{background:#eceee5;color:var(--ink)}.sidebar-bottom{margin-top:80px;padding:15px 0 0;border-top:1px solid var(--line);font-size:10px;line-height:1.8;color:var(--muted)}.sidebar-bottom p{margin-top:7px;font-size:10px}.sidebar-bottom svg{color:#83977b}.workspace{padding:38px 0 60px;min-width:0}.page-top{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:28px}.page-top h1{font-size:43px}.page-top p{font-size:11px;margin-top:7px}.page-top .eyebrow{margin-bottom:10px;font-size:9px}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:0 0 28px}.metric{padding:18px 19px;border:1px solid var(--line);background:var(--white);border-radius:7px}.metric>span{font-size:9px;color:var(--muted);display:block}.metric strong{display:block;font-family:var(--serif);font-size:33px;line-height:1.1;font-weight:400;letter-spacing:-.04em;margin-top:7px}.metric .metric-dot{display:inline-block;width:5px;height:5px;background:#829c79;border-radius:50%;margin-right:5px;vertical-align:1px}.metric:nth-child(2) .metric-dot{background:#ba9347}.metric:nth-child(3) .metric-dot{background:#6d998b}.metric:nth-child(4) .metric-dot{background:#7e8a79}.queue-card{border:1px solid var(--line);border-radius:9px;background:var(--white);overflow:hidden}.queue-toolbar{padding:19px 21px 0;display:flex;justify-content:space-between;gap:18px;align-items:center}.queue-toolbar h2{font-family:var(--sans);font-size:13px;font-weight:600;letter-spacing:-.02em}.search{position:relative;max-width:225px;width:100%}.search svg{position:absolute;left:11px;top:11px;color:#8d9785}.search input{width:100%;min-height:36px;padding:8px 12px 8px 34px;border:1px solid var(--line);border-radius:5px;background:transparent;font-size:10px;color:var(--ink)}.filters{display:flex;gap:18px;margin:15px 21px 0;border-bottom:1px solid var(--line);overflow:auto}.filter{border:0;background:transparent;padding:10px 0 12px;white-space:nowrap;font-size:10px;color:var(--muted);border-bottom:2px solid transparent;margin-bottom:-1px}.filter.active{border-bottom-color:var(--green);color:var(--green);font-weight:600}.filter span{font-size:9px;background:#eef0e8;border-radius:4px;padding:1px 5px;margin-left:5px}.queue-list{display:grid}.queue-head{display:grid;grid-template-columns:2.1fr 1.3fr 1.3fr .8fr 20px;gap:15px;padding:12px 21px;border-bottom:1px solid #e8e9df;font-size:8px;text-transform:uppercase;letter-spacing:.08em;color:#899181}.queue-item{display:grid;grid-template-columns:2.1fr 1.3fr 1.3fr .8fr 20px;gap:15px;align-items:center;padding:19px 21px;border-bottom:1px solid #e8e9df;transition:background .15s}.queue-item:last-child{border-bottom:0}.queue-item:hover{background:#f5f7ef}.device-cell{display:flex;align-items:center;gap:12px;min-width:0}.device-icon{height:35px;width:35px;display:grid;place-items:center;border:1px solid var(--line);border-radius:7px;background:#f4f5ed;color:#6a7f61;flex-shrink:0}.device-cell strong{display:block;font-size:11px;font-weight:550;overflow-wrap:anywhere}.device-cell small{font-size:9px;color:var(--muted);display:block;margin-top:2px}.queue-customer{font-size:10px;overflow-wrap:anywhere}.queue-customer small{display:block;font-size:9px;color:var(--muted);margin-top:3px}.queue-date{font-size:10px;color:var(--muted)}.status{display:inline-flex;align-items:center;gap:5px;padding:4px 7px;background:#eef0e7;color:#65745b;border-radius:4px;font-size:8px;font-weight:500;line-height:1.5;white-space:nowrap}.status:before{content:"";width:4px;height:4px;border-radius:50%;background:currentColor}.status.diagnosing{background:#edf0e7;color:#78815d}.status.awaiting_approval{background:#faf0db;color:#977227}.status.waiting_for_parts{background:#f1eade;color:#9b7c53}.status.repairing{background:#e5edeb;color:#47776a}.status.ready{background:#e6eedf;color:#567447}.status.collected{background:#efefea;color:#84877a}.queue-footer{padding:12px 21px;border-top:1px solid var(--line);font-size:9px;color:var(--muted);display:flex;align-items:center;justify-content:space-between}.queue-footer span{display:flex;gap:6px;align-items:center}.empty-state{text-align:center;padding:58px 25px}.empty-state .feature-icon{margin:0 auto 20px}.empty-state h3{font-family:var(--serif);font-size:29px;font-weight:400}.empty-state p{font-size:11px;max-width:310px;margin:10px auto 22px}.demo-banner{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:10px 0;color:#6e572f;font-size:10px}.demo-strip{background:#f3e6c8;border-bottom:1px solid #e3d2af}.demo-banner span{display:flex;align-items:center;gap:8px}.demo-banner a{text-decoration:underline;text-underline-offset:3px;white-space:nowrap}.back-link{display:flex;align-items:center;gap:7px;font-size:10px;color:var(--muted);width:max-content;margin-bottom:22px}.back-link:hover{color:var(--green)}.detail-top{display:flex;justify-content:space-between;gap:24px;align-items:flex-start;margin-bottom:25px}.detail-top h1{font-size:42px;overflow-wrap:anywhere}.detail-top .eyebrow{font-size:9px;margin-bottom:10px}.detail-top p{font-size:11px;margin-top:9px}.detail-top .status{margin-top:9px}.detail-grid{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(220px,1fr);gap:20px;align-items:start}.panel{border:1px solid var(--line);background:var(--white);border-radius:9px;padding:23px;margin-bottom:20px;min-width:0}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:20px}.panel-heading h2{font-family:var(--sans);font-size:12px;font-weight:600;letter-spacing:-.01em}.panel-heading>span{color:var(--muted);font-size:9px}.panel .field{margin-bottom:16px}.panel .field textarea{min-height:94px}.panel .btn{font-size:11px;min-height:39px}.definition-list{margin:0;display:grid;gap:15px}.definition-list>div{display:grid;gap:4px}.definition-list dt{font-size:9px;color:var(--muted)}.definition-list dd{margin:0;font-size:11px;overflow-wrap:anywhere;white-space:pre-wrap}.definition-list .two-up{display:grid;grid-template-columns:1fr 1fr;gap:12px}.customer-contact{margin-top:18px;padding-top:18px;border-top:1px solid var(--line)}.share-panel{background:#e9eee2;border-color:#d9e1cf}.share-panel>p{font-size:10px;line-height:1.8;margin-bottom:16px}.share-field{display:flex;border:1px solid #c7d2bd;background:#f8faf4;border-radius:5px;overflow:hidden}.share-field input{border:0;background:transparent;padding:10px;font-size:9px;width:100%;min-width:0;color:#5d7154}.share-field button{border:0;border-left:1px solid #c7d2bd;background:transparent;padding:9px 11px;white-space:nowrap;font-size:9px;font-weight:600}.share-panel .text-link{font-size:10px;margin-top:10px}.timeline{padding:0;margin:0;list-style:none}.timeline-item{position:relative;padding:0 0 24px 25px;border-left:1px solid var(--line);margin-left:7px}.timeline-item:last-child{padding-bottom:0;border-left-color:transparent}.timeline-item:before{content:"";position:absolute;top:3px;left:-5px;width:9px;height:9px;border-radius:50%;background:#d6decd;border:2px solid var(--white)}.timeline-item:first-child:before{background:var(--green)}.timeline-meta{display:flex;justify-content:space-between;gap:15px;align-items:baseline}.timeline-meta strong{font-size:10px;font-weight:600}.timeline-meta time{font-size:8px;color:var(--muted);white-space:nowrap}.timeline-item p{font-size:10px;white-space:pre-wrap;overflow-wrap:anywhere;margin-top:7px;line-height:1.8}.quote-summary{padding:15px;background:#f5f6ed;border:1px solid #e1e5d7;border-radius:6px;margin-bottom:16px}.quote-summary .quote-total{font-family:var(--serif);font-size:34px;line-height:1.2;margin:6px 0}.quote-summary .quote-total small{font-family:var(--sans);font-size:10px;margin-right:5px}.quote-summary .quote-text{font-size:11px;color:var(--muted);white-space:pre-wrap;overflow-wrap:anywhere}.quote-meta{font-size:9px;color:var(--muted);display:flex;justify-content:space-between;gap:12px}.quote-response{font-size:10px;font-weight:500;padding:10px 12px;background:#e8efdf;color:#4d6d3f;border-radius:5px;margin-top:15px}.quote-response.declined{background:#f7e7df;color:var(--red)}.intake-layout{display:grid;grid-template-columns:minmax(0,1fr) 220px;gap:24px;align-items:start}.intake-form{padding:27px}.form-section+.form-section{border-top:1px solid var(--line);padding-top:23px;margin-top:23px}.form-section h2{font-family:var(--sans);font-size:13px;font-weight:600;letter-spacing:-.02em;margin-bottom:20px}.form-section h2 span{display:inline-grid;place-items:center;width:22px;height:22px;border-radius:50%;background:var(--green-soft);font-size:9px;margin-right:8px}.intake-side{padding:23px;background:#e9eee3;border:1px solid #dae1d1;border-radius:9px}.intake-side h3{font-size:12px;margin:15px 0 10px}.intake-side p{font-size:10px;line-height:1.8}.intake-side .mini-steps{list-style:none;padding:0;margin:23px 0 0;display:grid;gap:15px}.mini-steps li{display:flex;align-items:flex-start;gap:8px;font-size:10px;color:#607057;line-height:1.7}.mini-steps svg{margin-top:2px}.upload-zone{border:1px dashed #bac7ae;border-radius:7px;padding:21px 18px;text-align:center;background:#f6f8f0;position:relative}.upload-zone>svg{margin:0 auto 10px;color:#7b9071}.upload-zone p{font-size:11px;color:var(--ink)}.upload-zone span{font-size:9px;color:var(--muted);display:block;margin-top:4px}.upload-zone input{display:block;max-width:100%;font-size:10px;margin:13px auto 0;color:var(--muted)}.upload-zone input::file-selector-button{background:var(--white);border:1px solid var(--line);border-radius:4px;color:var(--green);font:500 10px var(--sans);padding:6px 10px;margin-right:9px;cursor:pointer}.photo-grid{display:flex;gap:8px;flex-wrap:wrap;margin-top:13px}.photo-card{position:relative;width:89px}.photo-card img{display:block;width:89px;height:75px;object-fit:cover;border-radius:5px;border:1px solid var(--line)}.photo-card button{position:absolute;top:3px;right:3px;width:21px;height:21px;border:1px solid #d5d8cc;border-radius:50%;background:#fffffff0;display:grid;place-items:center;font-size:15px;line-height:1}.photo-gallery{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.photo-gallery a{display:block;overflow:hidden;border-radius:5px;border:1px solid var(--line)}.photo-gallery img{display:block;width:100%;height:102px;object-fit:cover}.form-actions{display:flex;align-items:center;justify-content:space-between;gap:18px;border-top:1px solid var(--line);margin-top:25px;padding-top:23px}.form-actions p{font-size:9px;max-width:220px;line-height:1.8}.customer-layout{max-width:760px;margin:0 auto;padding:44px 40px 60px}.tracking-brand{display:flex;align-items:center;justify-content:space-between;gap:15px;padding-bottom:28px;margin-bottom:32px;border-bottom:1px solid var(--line)}.tracking-shop{display:flex;align-items:center;gap:10px;font-size:12px;font-weight:550}.tracking-meta{font-size:9px;color:var(--muted);text-align:right}.customer-heading{text-align:center;margin-bottom:30px}.customer-heading .eyebrow{justify-content:center;font-size:9px}.customer-heading h1{font-size:52px;margin-top:17px;overflow-wrap:anywhere}.customer-heading p{font-size:12px;margin-top:12px;overflow-wrap:anywhere}.customer-heading .status{margin-top:18px;font-size:10px;padding:6px 10px}.tracking-progress{display:flex;padding:20px 0 29px;margin:0 9px 30px;border-bottom:1px solid var(--line)}.progress-step{position:relative;text-align:center;flex:1;font-size:8px;color:#87917f;padding-top:31px}.progress-step:before{content:"";position:absolute;top:8px;height:1px;width:100%;left:-50%;background:#d2dac9}.progress-step:first-child:before{display:none}.progress-step i{position:absolute;top:0;left:calc(50% - 10px);display:grid;place-items:center;width:20px;height:20px;background:var(--paper);border:1px solid #bfcbb4;border-radius:50%;font-style:normal;font-size:9px;z-index:1}.progress-step.done{color:var(--green)}.progress-step.done:before{background:var(--green)}.progress-step.done i{background:var(--green);color:white;border-color:var(--green)}.progress-step.current{font-weight:600;color:var(--green)}.progress-step.current i{box-shadow:0 0 0 4px #dfe8d7;border-color:var(--green);background:var(--green);color:white}.customer-layout .panel{padding:27px}.customer-layout .panel-heading h2{font-size:13px}.customer-layout .timeline-meta strong{font-size:12px}.customer-layout .timeline-meta time{font-size:9px}.customer-layout .timeline-item p{font-size:12px}.customer-layout .timeline-item{padding-bottom:28px}.customer-layout .timeline-item:last-child{padding-bottom:0}.customer-quote{background:#fcf7e9;border-color:#e6d6ad}.customer-quote .quote-summary{padding:0;background:transparent;border:0}.customer-quote .quote-total{font-size:46px}.customer-quote .quote-text{font-size:12px;line-height:1.8;margin:15px 0 18px}.customer-quote .btn{font-size:12px;min-height:43px}.customer-quote .field textarea{background:#fffdf6}.customer-quote .fine-print{margin-top:13px;font-size:9px}.customer-info{display:grid;grid-template-columns:1fr 1fr;gap:26px}.customer-info h3{font-size:11px;margin-bottom:13px}.customer-info p{font-size:11px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8}.privacy-note{display:flex;align-items:flex-start;justify-content:center;gap:8px;margin:24px auto 0;font-size:9px;color:var(--muted);line-height:1.7;max-width:440px;text-align:center}.privacy-note svg{margin-top:2px;flex-shrink:0}.loading-state{min-height:430px;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:14px;font-size:12px}.loading-dot{display:block;width:20px;height:20px;border:2px solid #d5dfca;border-top-color:var(--green);border-radius:50%;animation:spin .8s linear infinite}.initial-loading{min-height:70vh;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;font-size:12px}.error-page{max-width:560px;text-align:center;margin:80px auto 100px;padding:0 28px}.error-page .feature-icon{margin:0 auto 25px}.error-page h1{font-size:47px}.error-page p{font-size:13px;line-height:1.9;margin:19px auto 25px}.error-page .button-row{justify-content:center}.toast{position:fixed;left:50%;bottom:25px;transform:translate(-50%,20px);background:var(--ink);color:var(--white);border:1px solid #536b50;border-radius:7px;padding:13px 20px;font-size:11px;box-shadow:0 5px 25px #172e2520;opacity:0;pointer-events:none;transition:opacity .2s,transform .2s;z-index:100;max-width:calc(100vw - 32px);text-align:center}.toast.visible{opacity:1;transform:translate(-50%,0)}.noscript{padding:30px;text-align:center}.icon-button{display:inline-flex;justify-content:center;align-items:center;border:0;background:transparent;color:var(--muted);padding:8px;border-radius:4px}.icon-button:hover{background:#e9ede2}.char-count{font-size:9px;text-align:right;color:var(--muted)}.inline-label{font-size:9px;color:var(--muted)}.new-job-wrap{max-width:1200px}.required-note{font-size:9px;color:var(--muted);margin-bottom:20px}.customer-layout .photo-gallery img{height:130px}@keyframes spin{to{transform:rotate(360deg)}}@media(min-width:1400px){.hero{gap:100px;padding-top:95px;padding-bottom:85px}}@media(max-width:1100px){.shell{padding-inline:32px}.hero{gap:40px}.hero-visual{padding:23px 20px}.preview-message{margin-right:-29px}.app-layout{padding:0 28px;grid-template-columns:175px 1fr;gap:25px}.sidebar{padding-right:20px}.detail-grid{grid-template-columns:1.4fr 1fr;gap:15px}.queue-head,.queue-item{grid-template-columns:1.8fr 1.15fr 1.3fr 20px;gap:10px}.queue-date{display:none}.queue-head>span:nth-child(4){display:none}.queue-item{padding:17px}.queue-head{padding-inline:17px}.queue-toolbar{padding-inline:17px}.filters{margin-inline:17px}.intake-layout{grid-template-columns:minmax(0,1fr) 190px;gap:17px}.panel{padding:19px}.intake-form{padding:23px}.metrics{gap:9px}.metric{padding:17px 14px}.metric>span{font-size:8px}.auth-layout{gap:48px}.hero h1{font-size:62px}}
@media(max-width:850px){.header-inner{min-height:78px}.hero{gap:30px;padding-block:55px}.hero h1{font-size:53px}.hero-visual{padding:18px 14px;min-height:380px}.tracking-preview{padding:20px}.preview-message{margin-right:-24px;margin-left:15px}.hero-copy>p:not(.eyebrow){font-size:13px}.feature{padding:22px}.feature h3{font-size:14px}.promise-strip span{font-size:9px;gap:6px}.promise-strip svg{width:14px}.closing{padding:35px}.closing h2{font-size:35px}.app-layout{display:block;max-width:950px;padding-inline:27px}.sidebar{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:18px 0;border-right:0;border-bottom:1px solid var(--line)}.shop-identity{padding:0;margin:0;border:0}.side-nav{display:flex;gap:6px}.side-nav a,.side-nav button{font-size:10px;min-height:35px;padding:7px 10px}.sidebar-label,.sidebar-bottom{display:none}.workspace{padding-top:28px}.queue-head,.queue-item{grid-template-columns:2fr 1.3fr 1.4fr .8fr 20px}.queue-date{display:block}.queue-head>span:nth-child(4){display:block}.auth-layout{gap:35px;padding-inline:32px}.auth-intro h1{font-size:50px}.form-card{padding:25px}}
@media(max-width:650px){.shell{padding-inline:22px}.header-inner{min-height:73px;gap:15px}.brand{font-size:16px;gap:9px}.brand-icon{width:25px;height:28px;gap:2px}.header-nav{gap:15px;font-size:11px}.header-nav .btn{padding:9px 12px;min-height:38px;font-size:10px}.header-nav .nav-desktop{display:none}.hero{grid-template-columns:1fr;padding-top:45px;padding-bottom:38px;gap:42px}.hero h1{font-size:61px;max-width:420px}.hero-copy>p:not(.eyebrow){font-size:14px;max-width:360px;margin-top:20px}.hero-copy .button-row{margin-top:25px}.hero-visual{min-height:0;margin:0 8px;padding:24px 29px 18px}.preview-message{margin-right:-43px;margin-left:42px}.preview-label{font-size:8px;margin-bottom:16px}.tracking-preview{padding:22px 23px}.preview-order{margin-top:19px}.preview-caption{margin-top:22px}.promise-strip{flex-wrap:wrap;justify-content:flex-start;gap:16px 24px;padding-block:19px}.promise-strip span{font-size:10px;min-width:calc(50% - 20px)}.promise-strip span:last-child{min-width:0}.section{padding:48px 0}.section-heading{display:block;margin-bottom:26px}.section-heading h2{font-size:41px;max-width:350px}.section-heading>p{margin-top:16px;max-width:340px;font-size:12px}.feature-grid{grid-template-columns:1fr;gap:12px}.feature{padding:23px;display:grid;grid-template-columns:42px 1fr;column-gap:20px}.feature-icon{grid-row:1/5;margin-bottom:0;width:42px;height:42px}.feature-number{font-size:8px;margin-bottom:6px}.feature h3{font-size:15px}.feature>p{font-size:11px;margin-top:8px}.closing{padding:30px;display:block;margin-bottom:45px}.closing h2{font-size:35px}.closing .btn{margin-top:22px}.footer-inner{align-items:flex-start;justify-content:center;flex-direction:column;gap:12px;min-height:0;padding-block:24px;font-size:9px}.footer-inner nav{gap:20px}.auth-layout{margin:36px auto 48px;display:block;padding:0 22px;max-width:470px}.auth-intro h1{font-size:47px}.auth-intro>p:not(.eyebrow){font-size:12px;max-width:340px;margin-top:16px}.auth-bullets{display:none}.form-card{margin-top:28px;padding:25px}.auth-intro .eyebrow{font-size:9px}.app-layout{padding-inline:18px}.sidebar{padding-block:15px;gap:10px}.shop-identity{gap:7px}.shop-identity strong{font-size:10px;max-width:150px}.shop-identity span{font-size:8px}.shop-avatar{width:28px;height:28px;font-size:9px}.side-nav a,.side-nav button{padding:8px;gap:6px;font-size:10px}.side-nav .nav-text{display:none}.side-nav a.active .nav-text{display:inline}.workspace{padding-top:24px}.page-top{gap:15px;margin-bottom:22px;align-items:flex-start}.page-top h1{font-size:39px}.page-top p{font-size:10px}.page-top .btn{font-size:10px;padding:10px 12px;min-height:40px;margin-top:3px}.metrics{grid-template-columns:repeat(2,1fr);gap:8px;margin-bottom:21px}.metric{padding:14px 16px;display:flex;flex-direction:row-reverse;justify-content:space-between;align-items:center;gap:10px}.metric strong{font-size:29px;margin:0}.metric>span{font-size:9px}.metric .metric-dot{width:4px;height:4px}.queue-toolbar{padding:16px 16px 0;gap:12px}.queue-toolbar h2{font-size:12px}.search{max-width:180px}.search input{font-size:10px}.filters{gap:17px;margin:11px 16px 0}.filter{font-size:9px}.queue-head{display:none}.queue-item{grid-template-columns:1fr auto;gap:10px;padding:17px 16px;position:relative}.device-cell{gap:10px}.device-icon{width:33px;height:33px}.device-cell strong{font-size:11px}.queue-customer{grid-column:1;grid-row:2;padding-left:43px;font-size:10px}.queue-customer small{display:inline;margin-left:8px;font-size:9px}.queue-date{display:none}.queue-item>.status{grid-column:2;grid-row:1/3;font-size:8px;align-self:center;max-width:130px;white-space:normal}.queue-item>svg{display:none}.queue-footer{padding-inline:16px;font-size:8px}.demo-banner{font-size:9px;padding-block:10px;align-items:flex-start;line-height:1.7}.demo-banner span{align-items:flex-start;gap:7px}.demo-banner svg{flex-shrink:0;margin-top:2px}.detail-top{gap:12px}.detail-top h1{font-size:37px}.detail-top .eyebrow{font-size:8px}.detail-top p{font-size:10px}.detail-top .status{font-size:8px;white-space:normal;max-width:105px}.detail-grid{display:flex;flex-direction:column;gap:0}.detail-grid>div{width:100%}.detail-grid>.detail-aside{order:-1;display:grid;grid-template-columns:1fr;gap:0}.detail-aside .share-panel{order:-1}.detail-aside .intake-panel{display:none}.panel{padding:20px;margin-bottom:16px}.panel-heading{margin-bottom:17px}.panel-heading h2{font-size:12px}.panel .field select,.panel .field input,.panel .field textarea{font-size:12px}.timeline-meta strong{font-size:11px}.timeline-meta time{font-size:8px}.timeline-item p{font-size:11px}.share-panel>p{font-size:10px;margin-bottom:12px}.share-panel .panel-heading{margin-bottom:9px}.share-panel .text-link{font-size:9px}.intake-layout{display:block}.intake-side{display:none}.intake-form{padding:21px}.form-section h2{font-size:12px}.field-row{gap:12px}.field>label{font-size:10px}.field input,.field select,.field textarea{font-size:12px;padding:10px}.field{margin-bottom:16px}.form-actions{align-items:flex-start;flex-direction:column;gap:15px}.form-actions .button-row{width:100%;flex-direction:row-reverse;justify-content:space-between}.form-actions p{max-width:none}.customer-layout{padding:28px 20px 45px}.tracking-brand{padding-bottom:20px;margin-bottom:27px}.tracking-shop{font-size:11px;gap:8px}.tracking-meta{font-size:8px}.customer-heading h1{font-size:43px;margin-top:15px}.customer-heading p{font-size:11px}.customer-heading .status{font-size:9px}.customer-heading{margin-bottom:21px}.tracking-progress{margin-inline:0;padding-bottom:25px;margin-bottom:22px}.progress-step{font-size:7px;line-height:1.5;padding-top:31px}.progress-step i{width:18px;height:18px;left:calc(50% - 9px);font-size:8px}.customer-layout .panel{padding:22px}.customer-layout .timeline-meta strong{font-size:11px}.customer-layout .timeline-meta time{font-size:8px}.customer-layout .timeline-item p{font-size:11px}.customer-layout .timeline-item{padding-left:21px}.customer-quote .quote-total{font-size:40px}.customer-quote .button-row .btn{flex:1}.customer-quote .quote-text{font-size:11px}.customer-info{gap:20px;grid-template-columns:1fr}.photo-gallery img{height:90px}.customer-layout .photo-gallery img{height:105px}.privacy-note{font-size:8px;max-width:300px}.error-page{margin:60px auto 75px}.error-page h1{font-size:41px}.error-page p{font-size:12px}.empty-state{padding:42px 22px}.empty-state p{font-size:10px}.btn{font-size:11px}.hero-note{font-size:9px!important}}
@media(max-width:370px){.shell{padding-inline:18px}.hero h1{font-size:53px}.hero-visual{margin:0;padding-inline:20px}.preview-message{margin-right:-27px;margin-left:15px}.header-nav{gap:10px}.header-nav>a:not(.btn){font-size:10px}.header-nav .btn{padding-inline:10px}.brand{font-size:15px}.brand-icon{width:23px;height:26px}.queue-customer small{display:none}.status{max-width:107px}.field-row{grid-template-columns:1fr;gap:0}.customer-heading h1{font-size:38px}.timeline-meta{display:block}.timeline-meta time{display:block;margin-top:3px}.progress-step{font-size:6.5px}.customer-layout .panel{padding:19px}.hero-copy .button-row{gap:8px}.hero-copy .btn{padding-inline:15px}.page-top .btn{padding-inline:10px}.page-top h1{font-size:35px}}
:root{--muted:#626c62}.sidebar-label{color:#626e5c}.preview-label,.preview-caption{color:#596851}.status{color:#59684f}.status.diagnosing{color:#606c49}.status.awaiting_approval{color:#80601f}.status.waiting_for_parts{color:#7d603b}.status.repairing{color:#3d695c}.status.ready{color:#49653d}.status.collected{color:#64695b}.queue-head,.progress-step{color:#66725e}.field input::placeholder,.field textarea::placeholder{color:#6c7566}
main:focus{outline:none}.footer-inner a{display:inline-flex;align-items:center;gap:6px}
@media(max-width:650px){.detail-aside .intake-panel{display:block}.detail-aside .definition-list{grid-template-columns:1fr 1fr;gap:14px}.detail-aside .definition-list>div:nth-child(3){grid-column:1/-1}.customer-quote .button-row .btn{padding-inline:12px;gap:6px;white-space:nowrap}}
@media(max-width:370px){.customer-quote .button-row{flex-direction:column;align-items:stretch}.customer-quote .button-row .btn{flex:auto}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important;animation-iteration-count:1!important}.btn:hover{transform:none}}